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J Kays Importers - Wholesalers - Cash & Carry
157 - 161 Soho Road
Handsworth
Birmingham
B21 9SU

Tel: 0121 551 1404
Opening Times
Mon 9am - 6.30pm
Tues 9am - 6.30pm
Wed 9am - 6.30pm
Thur 9am - 6.30pm
Fri 9am - 6.30pm
Sat 9am - 6.30pm
Sun CLOSED

You Are Here: Main Section - Web Store Help
Web Store Help

Help details

Shopping made easy: Making a purchase could not be easier. Just browse our shop and click on any item that you wish to buy and then add them to your shopping cart. This will take you to your shopping cart where you can either 'checkout' or continue shopping.

When you have finished your shopping, click on "Check Out" to return to your shopping cart and then click on Check Out. When you checkout you will be asked for a few details that we need to be able to satisfy the order.

We accept most major credit cards Visa, Mastercard, Switch, Solo and Delta via Paypal at our checkout - just select the payment option you wish to use.

If you are shopping from outside of the UK, place your order and your credit card company will convert the transaction to your own currency. The amount charged by the credit card company is subject to the exchange rates used by your credit card company and therefore the if you use the currency convertor, any amounts given will be approximations. We have no control over the rate used by your bank.

Your credit card is charged as soon as you complete the transaction. If there are any items out of stock, and you do not wish to wait for them, we will refund the amount on to your credit card however most time our stock control system will not show out of stock items..

Shopping Basket

You can see what's in your basket at any time by clicking the 'View basket' button in the 'Your Basket' box up to the right. When you add something to your basket you'll see the item will appear here straight away.

If you change your mind, the shopping basket will allow you to remove or change the quantity of any product you have added.

Benefits of becoming a member of website
One of the main benefits is how quickly you can add and pay for you items. You are able to zip through the process in double-quick time becaue you won't need to enter all your details again!. Another benefit is that you can keep track of your order history etc. Ideal if you want to re-order for example, or simply want to see a tracking number. Also, once you've registered you won't need to enter you're details again. (You can change them though, if you move house or change your phone number).

Search for Products

You can search for a specific reference number of by colour, type or price. To use our advanced search facility, click on a advanced search and then:

To search for a product enter search words, price range, or both below. The results will be displayed with links to the specified product.

To search for all items in a specific price band, leave the text field blank and select the price range of your choice.

Reedeming a Gift Certicate

Simply add the items you would like to your shopping basket and then click on checkout. On the checkout page, click the circle to the left of the gift certificate option and enter the gift certificate number and click on Continue. If the value of your basket exceeds the amount of the gift certificate, choose how you wish to pay for the extra amount.

If the value in your basket is less than the gift certificate, the remaining balance can be used towards any other orders you make from our store.

I really hope you enjoy browsing and buying from us. If you have ANY questions or comments please don't hesitate to get in touch.

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This site and all contents are © 2012 J Kays Cash & Carry
Email: retail@jkays.com   Telephone: 0121 551 1404
© Copyright 2012 All rights reserved Website design and hosting by Euro Netstart | ecommerce company solutions February 23, 2012